About this course

Outstanding organizations have unique cultures and characteristics. They understand how important each employee is to their organization.

For example, have any complainers in your organization? Of course! But what I’ve found as I've worked with great organizations is that they don’t tolerate criticism unless it is constructive...unless there is a commitment to authentically examine issues, look for solutions, find the facts, and exhibit the courage to question assumptions and have tough conversations.

As I examined successful organizations - Fortune 500 organizations, small, medium, and large companies, non-profit, for-profit organizations, education, healthcare - you name it! - it was amazing to see how the presence of a few characteristics made it that much easier to engage in additional characteristics demonstrating a synergistic, dynamic relationship. This course shows you how to examine where your organization stands and offers opportunities for employees to have productive conversations on how they can contribute to a successful culture.

What you will learn?
Identify characteristics of engaged employees
Identify the goals of authentic communication and dialogue
Discover the advantages of engaging in healthy conflict
Identify the one question that will safely invite feedback and will have a positive individual and organizational impact
Explore characteristics of a trusting, authentic organizational culture
Skills Covered
1.5 hours on-demand video
Certificate of completion
Beginner level
No prerequisites
No preparation required
1 year access


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Browse course content
5 Video
1 Quiz
1.5 hours
Section 1.
Lesson 1: 5 Characteristics of Successful Organizations - Characteristic #1 - Engaged Employees
21m 30s
Lesson 2: 5 Characteristics of Successful Organizations - Characteristic #2 - Authentic Communication
21m 20s
Lesson 3: 5 Characteristics of Successful Organizations - Characteristic #3 - Compelling Mission
5m 44s
Lesson 4: 5 Characteristics of Successful Organizations - Characteristic #4 - Healthy Conflict
12m 58s
Lesson 5: 5 Characteristics of Successful Organizations - Characteristic #5 - Trust
12m 36s
5 Characteristics Quiz
3 questions
Learn from the best

Neil Ihde is a speaker, lecturer, consultant and founder of Life IQ where he motivates groups and individuals to work, play, relate and live intelligently. He has worked with numerous managers, directors, corporate leaders, and teams to improve their personal and professional effectiveness. Neil has worked with over 25 Fortune 500 companies including AT&T, Discover Card, Domino’s, Transamerica, GE among others. Neil has also consulted internationally with clients from a dozen countries. He is a TEDx speaker and his Life IQ YouTube channel recently eclipsed a half-million views. Neil's academic background includes a B.A. in Psychology, a B.A. in Sociology, and a MA in Counseling. Neil and his wife Deb have two children and live in Appleton, Wisconsin.