Conflict Management in the Work Place

Do you feel distracted, anxious, or frustrated when facing conflict with coworkers or your boss? Or are you a manager navigating tension between team members? Conflict at work is inevitable—but how it’s managed makes all the difference. Left unaddressed, conflict can drain morale and productivity. When handled well, it can lead to stronger relationships, improved communication, and a healthier workplace culture.

This course will equip you with the tools to recognize, navigate, and resolve conflict effectively—whether you’re directly involved or managing it as a leader. You’ll learn how to stay grounded in difficult conversations, reduce emotional reactivity, and turn tension into productive dialogue. By the end, you'll feel more confident in transforming conflict into opportunities for growth and collaboration.