About this course

This course will provide you with practical tools and guidance in relation to developing and implementing a competency framework for your organization. It will also provide you with advice on how you can “sell” the idea of a competency framework to key stakeholders, and will encourage critical reflection and brainstorming in relation to application of the course material to your specific organization.

More specifically, through practical examples and action learning principals, this course will provide you with the ability to:
1. Summarize what an organizational competency framework is and why it’s important for your organization.
2. Recognize how a competency framework can positively impact recruitment and selection, training and development, succession planning, leadership development and performance management practices.
3. Be equipped with the basic tools to develop a competency framework for your organization.

1 hour on-demand video
Certificate of completion
Intermediate level
No prerequisites
No preparation required
1 year access


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Browse course content
1 Video
1 hours
Section 1.
Developing an Organizational Competency Framework
48m 27s
Learn from the best

Amy Smith is a human resources professional with more than 15 years of experience in the not-for-profit and public sectors. She holds a Bachelor’s degree in Sociology from Western University, a Bachelor of Education in Adult Education, and is a Certified Human Resources Leader (CHRL). Her human resources experience is broad, and includes extensive labour relations, compensation and benefits, training and development, human resources strategic planning, and conflict resolution. Amy has also taught online, blended and face to face courses at post-secondary institutions in Ontario for the last 12 years.