How to Interview Like the Dickens

What can Charles Dickens teach today’s professionals about conducting effective interviews? More than you might think. Drawing on the enduring psychological themes of A Christmas Carol, this engaging webinar explores how narrative, moral confrontation, and personal transformation can shape modern investigative and compliance interviewing techniques.

Using Ebenezer Scrooge’s journey as a case study in resistance, insight, guilt, and behavioral change, participants will examine how to identify underlying motivations, build rapport, and guide difficult conversations with empathy and ethical influence. The session connects literary analysis with practical interviewing strategies that can help professionals navigate high-stakes interactions more effectively while encouraging voluntary cooperation and meaningful change in conduct.